Service Excellence
EDS Advanced Solutions Inc., a subsidiary of EDS Canada, builds on the core strengths of EDS in a labour-friendly environment. Our skill with advanced technologies, ability to manage complexity, and proven techniques for process improvement have earned EDS Advanced Solutions Inc. a strategic position in mission-critical government programs. Leveraging our partners and EDS' knowledge capital and proven delivery enables EDS Advanced Solutions Inc. to transform and improve an organization's economic performance.
As part of the EDS family, we encompass and build on the commitment to deliver service excellence. There is nothing "hit-or-miss" about delivering excellent service. It is EDS' primary differentiator in the information technology (IT) marketplace. Our service excellence program underpins our service quality and client relationships. Our objectives are simple: 100 percent client satisfaction and 100 percent client retention.
Innovative and bold, our service excellence approach embraces open, candid and collaborative relationships with our clients. These two words - service excellence - are part of the vocabulary and culture of the entire company.